Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE. Your use of www.echima.ca (the “Site”) is expressly conditioned on your acceptance without modification of the following terms and conditions (the “Terms and Conditions”). By accessing and using this Site, you are indicating you are accepting to be bound by these Terms and Conditions, including without limitation CHIMA's Privacy Policy (as described below).

Note that these Terms and Conditions are subject to the laws of the place where you live, and some of them might not be binding on you under those laws.

The Canadian Health Information Management Association (including the Canadian College of Health Information Management (“CHIMA”) may modify, supplement or amend these Terms and Conditions at any time by updating this page. You should visit this page periodically to review these Terms and Conditions. If you do not agree with any changes, you should not continue to use this Site. Your continued use of this Site will signify your acceptance of any changes to these Terms and Conditions. 

Content and Copyright

The www.echima.ca web site, its design, all text, graphics, content, video, audio and the selection and arrangement of www.echima.ca  ("Content") are the property of CHIMA, its third party providers and distributors (“Third Parties”), and are protected under the copyright laws of Canada and other countries. None of the Content found on www.echima.ca may be reproduced, republished, distributed, displayed, sold, transferred, or modified in any form without the express written permission of CHIMA or the applicable Third Parties.

You also may not distribute, modify, transmit, reuse, repost or use any content displayed on the Website to participate in any fraudulent activities, to deliver or disseminate any unsolicited bulk or unsolicited commercial e-mail ("Spam"), deliver or disseminate any material or information of any kind that is libelous, defamatory, obscene, pornographic, abusive, or otherwise violates any law or infringes or violates any rights of any other person or entity, or impersonate any person or entity, including but not limited to CHIMA.


www.echima.ca, and all other related trademarks and design marks displayed on www.echima.ca (collectively, the “Trademarks”) are registered and common law trademarks of CHIMA. Other trademarks and design marks appearing on this web site are trademarks of their respective owners are used under licence. Nothing contained on www.echima.ca  should be construed as granting, by implication or otherwise, any license or right to use any trademarks, including the Trademarks, except with the express written permission of CHIMA or the other party that may own the applicable trademarks.

Use of Site

You may not use the Site if you live in a jurisdiction where access to or use of the Site or any part of it may be illegal or prohibited. It is solely your responsibility to determine whether your use of the Site is lawful, and you must comply with all applicable laws. Neither this Site nor its Content may be, in whole or in part, copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of CHIMA.

Limited Licence

Except as provided below, you may view and use the Site and are granted the right to download, display, store and/or print single copies of items comprising the Content for your personal, non-commercial use only. Unauthorized use of www.echima.ca and/or the Content contained on www.echima.ca may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained within the Content on this Site. The use of that Content on any other website or in any environment of networked computers is prohibited.


In its sole discretion, in addition to any other rights or remedies available to CHIMA and without any liability whatsoever, CHIMA at any time and without notice may terminate or restrict your access to any component of the Site.

User name and password

In order to access some features of the Site (for example, members-only areas), you may have to or have the option to create an account. You may not use another's account without permission. When creating your account, you must provide accurate and complete information. By creating an account, you represent and warrant that the information you provide is true and that you will keep it up to date.

Your account may be accessed only by use of your login name and password. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized representative of CHIMA.

All login names and passwords remain the property of  CHIMA, and may be cancelled or suspended at any time by CHIMA without any notice or liability to you or any other person. CHIMA is not under any obligation to verify the actual identity or authority of the user of any login name or password.

CHIMA recommends that you choose a password that is unique to you and not easily guessed by others. You should change your password on a regular basis, and you must log out at the end of each session. FURTHERMORE, YOU ARE ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES AND CONDUCT, WHETHER BY YOU OR ANYONE ELSE, THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. You must immediately notify CHIMA of any unauthorized use of your login name or password, or if you know or suspect that your login name or password has been lost or stolen, has become known to any other person, or has been otherwise compromised.

Although CHIMA will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of CHIMA or others due to such unauthorized use.


You have read CHIMA’s Privacy Policy the terms of which appear on www.echima.ca  here and are incorporated into these Terms and Conditions, and you agree that the terms of that policy are reasonable. You consent to the collection, use and disclosure of your personal information by CHIMA in accordance with the terms of and for the purposes set out in CHIMA’s Privacy Policy.

User Content

CHIMA enables visitors to www.echima.ca  to provide CHIMA with feedback by email or otherwise (“User Content”). By posting User Content, you grant CHIMA a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, delete, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that User Content throughout the world in any media, now known or later developed, for any purpose whatsoever, commercial or otherwise, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence, and you waive any and all moral rights in the User Content. You also grant CHIMA the right to use the name you submit with the User Content, if any, in connection with CHIMA’s rights set out in this section.

You must not post any User Content that is hateful, threatening, infringes or violates someone else’s rights, or otherwise violates the law.

In addition, you agree that you will not submit as part of any User Content any material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner and the necessary consents from any individuals whose personally identifiable information is contained in such material to post the material and to grant all the license rights granted herein to CHIMA.

CHIMA does not endorse any User Content or any opinion, recommendation or advice expressed therein. CHIMA expressly disclaims any and all liability in connection with any User Content submitted by others.

Limitation of Claims

Any action on any claim against CHIMA or its Affiliates must be brought by the user within one (1) year following the date the claim first accrued, or shall be deemed waived.

Refund Policy

If you wish to apply for a refund of any product purchased via this Website please contact the Coordinator of Finance and Human Resources at ladugay@echima.ca or 519-438-6700 ext. 233.


Tax legislation requires CHIMA to charge Ontario HST tax of 13%  for all product order items click here should you wish to read more.

Disclaimer of Warranties

Except as explicitly provided in these Terms and Conditions as amended from time to time, CHIMA and the Third Parties make no representations or warranties of any kind, express or implied, regarding www.echima.ca and/or any Content provided on www.echima.ca , all of which are provided on an “as is” and “as available” basis. CHIMA and the Third Parties do not warrant and expressly disclaims, all warranties and conditions relating to: (i) the accuracy, completeness, currency, reliability or suitability of the operation of www.echima.ca, or any of the Content or data found on www.echima.ca, (ii) that the operation of the Site will be uninterrupted and error free; (iii) that the Site will be free from viruses or harmful components; and (iv) that communications to or from the Site will be secure and/or not intercepted.

CHIMA and the Third Parties assume no responsibility, and will not be liable for, any damages to, or any viruses affecting your computer equipment or other property on account of your access to, use of, or browsing on www.echima.ca  or your downloading of any materials, data, text, images, video or audio from www.echima.ca .

Limitation of liability

In no event will CHIMA or any of the Third Parties be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including, but not limited to economic loss, lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with any use of this Site or its Content, the operation of this Site or any failure or delay in the operation of this Site (including, but not limited to the inability to use any component of www.echima.ca, even if CHIMA knew or ought to have known of the possibility of such damages. You acknowledge and agree that your access to and use of the Site and the Content is entirely at your own risk and liability. 


The www.echima.ca website contains links to websites owned or operated by other entities which are not associated or affiliated with CHIMA. These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by CHIMA of the linked website or information contained therein or of their security or privacy practices. CHIMA will not be responsible for the content of any other linked websites and makes no representation or warranty regarding any other websites or the contents on those websites. If you decide to access other websites, you do so at your own risk. Framing of the www.echima.ca website or any of its Content in any form and by any method is strictly prohibited.

You may not gather, extract, reproduce and/or display on any other non-CHIMA website or other online service, any material on or from www.echima.ca, whether or not by the use of spiders or other ‘screen scraping’ software or system used to extract data without the express consent of CHIMA.


If you download any software, we are not responsible or liable for any difficulties or consequences associated with downloading that software. The use of any downloaded software is governed by the terms of the applicable license agreement, if any, which accompanies that software or is provided with that software or in these Terms and Conditions.

Linking to Www.echima.ca

While CHIMA  encourages links to the Site, it does not wish to be linked to or from any third-party website which contains, posts or transmits any unlawful or indecent information of any kind, including, without limitation (i) any content constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, provincial, national, international law or regulation which may be damaging or detrimental to the activities, operations, credibility or integrity of CHIMA, or (ii) any website which contains, posts, or transmits any material or information of any kind which violates or infringes upon rights of others, including material which is an invasion of privacy or publicity rights, or which is protected by copyright, trade-mark or other proprietary rights. CHIMA reserves the right to prohibit or refuse to accept any link to the Site, including, without limitation, any link which contains or makes available any content or information of the foregoing nature, at any time. You agree to remove any link you may have to the Site upon the request of CHIMA.


The provisions with the headings “Disclaimer of Warranties” and “Limitation of Liability” will survive the termination of your access to www.echima.ca.


Governing laws, Jurisdiction

You consent and submit to the exclusive jurisdiction of the courts located in the City of London, in the Province of Ontario, Canada, in all disputes arising out of or relating to the use of www.echima.ca and these Terms and Conditions. These Terms and Conditions and the performance thereof will be governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable in Ontario.

Additional terms

Additional terms and conditions apply to purchases of products and services, event or registration on the Site. These will be provided to you at the time of purchase or registration. Additional terms and conditions may also apply to specific website functions available on www.echima.ca.


These Terms and Conditions will be severable. In the event that any provision is determined to be unenforceable or invalid, that provision will nonetheless be enforced to the fullest extent permitted by applicable law, and that determination will not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.


The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

Entire agreement

These Terms and Conditions, together with those incorporated or referred to herein, constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter, and may not be amended or modified except by CHIMA as set out above.


You acknowledge that the Site and any part of therefore may be periodically unavailable in order to allow for maintenance.

Electronic communications

When you visit www.echima.ca or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Questions regarding these Terms and Conditions should be directed to Tamara Stefanits [email: tamara.stefanits@echima.ca ] or 519-438-6700 extension 228. We are not responsible for the Terms and Conditions of Web sites to which this site may link.